The DSR Journal
Ideas, frameworks, and stories for sales teams and channel partners who sell SaaS for a living. Published every other Tuesday.
Buyer Experience
The proposal the seller is proud of, You spent two days on it. The layout is clean. The logo is...
Channel Partnerships
Two weeks before a major renewal pitch, you log into the partner portal. There is a slide deck labeled “Partner...
Channel Partnerships
Konnect Insights sells its platform through a partner network. Before we built anything, we were the ones assembling deal rooms...
Channel Partnerships
The deal you think you’re winning, The call goes well. It always does. You know the platform better than the...
Channel Partnerships
Two weeks before a major renewal pitch, you log into the partner portal. There is a slide deck labeled “Partner...
Buyer Experience
The proposal the seller is proud of, You spent two days on it. The layout is clean. The logo is...
Buyer Experience
Marcus had been working the account for eleven weeks. A mid-sized financial services firm, 400 employees, a CX team that...